This course focuses on the area of business that is concern with the production of goods and services. It also teaches the students of the responsibilities of business operations as well as the management of resources, the distribution of goods and service to customers.

Learning Outcomes:

• Explain the role of operations management in the overall framework of business administration.
• Apply the concepts and techniques of operations management to strategic and tactical business decisions.
• Understand recent and emerging theories of operations management, such as Just-in-Time, Kanban, theory of constraints and supply chain management.
• Formulate operations strategies in manufacturing and service industries to achieve a competitive edge.