Student Affairs

Office of Student Affairs

Who are we?

The Student Affairs office aims to ensure a positive, effective, and equitable learning environment for all our students. Student Affairs partners with all other academic and administrative units at Charisma University to influence student-centered policies and practices.

Student Affairs investigates and manages appeals, complaints and grievances and ensures student concerns are addressed in a fair manner.

Student Affairs also supports Charisma University student groups and honor societies.

The Student Affairs office at Charisma University seeks to develop scholars and practitioners in their various disciplines to promote change, development, and progress in society.

Our team aims to create and maintain a productive learning environment for all students. We believe that learning is lifelong, and student success can only be achieved through personal growth and transformation.

Dana-Marie Ramjit
Dana-Marie Ramjit

Dana-Marie Ramjit, Executive Vice President, Student Affairs, has worked for Charisma University over 7 years as Director of Library & Academic Writing Center and as faculty in the schools of International Relations and Education. Dana-Marie has spent the last 10 years working in online education across several institutions as lecturer, research supervisor, second examiner, course coordinator, curriculum designer and educational consultant. Dana-Marie is a published author and researcher. Dana-Marie has a PhD in Public Policy & Administration, with a specialization in non-governmental organizations. Her research interests are contemporary governance, postinternationalism and sustainable development.

At Charisma University, our disability services:

  • treat with all medical records submitted by students in a confidential manner.
  • examine how disability and/or health issues impact you at Charisma University.
  • determine appropriate accommodations based on your explanation and the official medical records provided to us
  • communicate with faculty and other departments your behalf in a confidential manner.
  • collaborate with all departments to ensure students can access course/program information.
  • advice members of Charisma University on assistive technology and other resources that supports the needs of students with disabilities.


The following guidelines provide our students with an understanding of what we expect in the Charisma University classroom.

Student attendance and engagement – We believe in a mutual exchange of ideas among learners as critical to student success. We expect that students maintain their obligations as active and engaged learners.

Online discussions – We recognize online discussion forum as a critical area of learning, and we require student presence in the discussion forum.

Responsibility for technology – All students are expected to have reliable technology. Only in unusual situations will technology failure be considered as an excuse for late work or lack of participation.


In our online environment, email is at the center of our communication. Therefore, suitable email etiquette is an essential skill. Since it is impossible to trace non-verbal cues such as facial expression and tone, it is important to create emails that cannot be misinterpreted or misunderstood.

Have a look at the following guidelines for sending emails at Charisma University:

  1. Tone should always be respectful. It is not a good practice to send emails agitated, frustrated or emotional. We condemn hostile or hastily written emails as a violation of our code of conduct at Charisma University. For example, using all capitals in an email can be interpreted as shouting and is deemed rude and aggressive. Please avoid humor as in many cases humor may be misinterpreted and offensive, instead of amusing.
  2. Clarity – get to the point of your email quickly. The subject line of your email should be related to your purpose and content of the email. Include pertinent information to understand your query/point. Be organized. Use accurate grammar, spelling, punctuation. Be concise.
  3. Appropriateness – for the purpose of timeliness, ensure you send your email to the most appropriate person/s, who may be responsible for addressing your request.
  4. Also avoid – ineffective subject lines, irrelevant information, inadequate information, lack of professionalism, any violation of our code of conduct.


We expect all students to remain in good academic standing in keeping with our university’s requirements. There are discipline-specific guidelines for behaviour associated with certain professional fields. Students may breach this if they:

  • exhibit behaviours which question their competence as a professional, for instance, when a student’s attitude/behaviour disregards rules and expectations and disrespects those of diverse ethnic backgrounds
  • are unable to control stress and emotions and this interferes with professional conduct
  • are unable to identify, acknowledge and understand problems in order to address them
  • are unable to change behaviour after feedback and advice
  • are under the influence of drugs/alcohol and exhibit behaviours such as sexual harassment, abuse and threats which may result in legal, mental or medical interventions.

Charisma University takes the issue of academic integrity very seriously. We believe that each student is responsible for his/her intellectual development and academic integrity.

Charisma University believes in a free exchange of ideas and information with responsibility. We expect students to respect and acknowledge the ideas of others as stipulated by the academic program he/she is enrolled in at Charisma University.

We do not wish for our students to compromise their honesty and integrity, although they may feel pressured and overwhelmed by the process of learning.

A violation of academic integrity refers to an action which may create an unfair academic advantage for the student or any member of the academic community. These violations are:

  • Plagiarism
  • Cheating
  • Sharing false information
  • Theft
  • Falsification of qualifications
  • Copyright violations
  • Modifications of university documents

Read about the Fundamental Values of Academic Integrity

To help our students, there are resources available in the Charisma University Writing Center for plagiarism check, paper review and edit. If you have additional questions or concerns regarding academic integrity, please contact your professors or mentors.

Plagiarism refers to passing the ideas or words of another as one’s own (stealing ideas), using someone’s work without crediting the source, presenting an idea as new or original, that has been derived from an existing source.

All style guides (APA, MLA, Chicago Manual style etc.) include information on ethical and appropriate academic writing. The major difference among these citation styles is in the mechanics of the citation (how it is formatted and located). However, all guides require the writers to cite original authors when using their work.

The APA 7th ed. citation style serves as the standard for all academic writing at Charisma University.

Charisma University Student Handbook

Appeals – concerns general dissatisfaction with academic or non-academic decisions made, which negatively affects the student’s academic standing or university experience.

Complaint – a notice from the complainant that he/she is not satisfied with the service of a department which causes inconvenience, or any matter that interrupts a positive learning environment. These complaints are important to Charisma as we seek to improve the student’s experience.

Grievance – this occurs if there is a grave violation of the university’s policies or procedures which impacts the grievant negatively.

Students are encouraged to contact our Student Support Center with appeals, complaints, grievances, and other student enquiries.