The Student Affairs office at Charisma University seeks to develop scholars and practitioners in their various disciplines to promote change, development, and progress in society.

Our team aims to create and maintain a productive learning environment for all students. We believe that learning is lifelong, and student success can only be achieved through personal growth and transformation.

Classroom

The following guidelines provide our students with an understanding of what we expect in the Charisma University classroom.

Student attendance and engagement – We believe in a mutual exchange of ideas among learners as critical to student success. We expect that students maintain their obligations as active and engaged learners.

Online discussions – We recognize online discussion forum as a critical area of learning, and we require student presence in the discussion forum.

Responsibility for technology – All students are expected to have reliable technology. Only in unusual situations will technology failure be considered as an excuse for late work or lack of participation.

Email

In our online environment, email is at the center of our communication. Therefore, suitable email etiquette is an essential skill. Since it is impossible to trace non-verbal cues such as facial expression and tone, it is important to create emails that cannot be misinterpreted or misunderstood.

Have a look at the following guidelines for sending emails at Charisma University:

1. Tone should always be respectful. It is not a good practice to send emails agitated, frustrated or emotional. We condemn hostile or hastily written emails as a violation of our code of conduct at Charisma University. For example, using all capitals in an email can be interpreted as shouting and is deemed rude and aggressive. Please avoid humor as in many cases humor may be misinterpreted and offensive, instead of amusing.
2. Clarity – get to the point of your email quickly. The subject line of your email should be related to your purpose and content of the email. Include pertinent information to understand your query/point. Be organized. Use accurate grammar, spelling, punctuation. Be concise.
3. Appropriateness – for the purpose of timeliness, ensure you send your email to the most appropriate person/s, who may be responsible for addressing your request.
4. Also avoid – ineffective subject lines, irrelevant information, inadequate information, lack of professionalism, any violation of our code of conduct.

Professional

We expect all students to remain in good academic standing in keeping with our university’s requirements. There are discipline-specific guidelines for behaviour associated with certain professional fields. Students may breach this if they:

• exhibit behaviours which question their competence as a professional, for instance, when a student’s attitude/behaviour disregards rules and expectations and disrespects those of diverse ethnic backgrounds
• are unable to control stress and emotions and this interferes with professional conduct
• are unable to identify, acknowledge and understand problems in order to address them
• are unable to change behaviour after feedback and advice
• are under the influence of drugs/alcohol and exhibit behaviours such as sexual harassment, abuse and threats which may result in legal, mental or medical interventions.