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HRM 225

Conflict Resolution Strategies
Name: Conflict Resolution Strategies
Course Number: HRM 225
Credit(s): 3

Course Description

HRM 225 Conflict Resolution Strategies explores conflicts that emerge in the workplace and the evidence-based strategies that human resource management can adopt to resolve the conflicts. Through this course, learn about the causes of workplace conflicts, conflict resolution strategies and techniques, prevention of workplace conflicts, and the appropriate collaborative approaches in conflict resolution. (Formerly HRM 225 Conflicts Resolution Strategies) 

Learning Outcomes:

  • Demonstrate proficiency in employing conflict resolution strategies.
  • Apply theories to analyze cases related to organizational conflicts.
  • Understand the causes of workplace conflicts and how to manage all phases of conflict resolution.
  • Critically analyze conflict resolution methods in workplace conflicts and their outcomes.

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